PL PL
Regulations

 

Prices

 

Prices of all items available in our store include 23% VAT.

 

In Polish tax law there is a possibility of sending goods without vat ONLY to economic entities (companies). Private customers may receive tax refund if they bought the goods in Poland and take them outside the country themselves, declare the goods to the customs and pay the duty.

 

Payment

 

Domestic clients may pay by bank transfer (in advance) or by cash upon personal collection of the order. International buyers pay per Paypal. C.O.D mailing is not available.

 

All unpaid orders older than 14 days are cancelled.

 

PLEASE NOTE:

A 6% surcharge is applied to all Paypal transactions

 

 

Dispatch & Availability

 

All orders marked with delivery time "48h" are dispatched the second working day after we receive the payment. Working days exclude Saturdays, Sundays and Polish national holidays. Items marked with availability "on request" are dispatched according to predefined order completion time.

 

Delivery

Orders are delivered by Post (registered mail) or DHL Express Worldwide.

 

Shipping Costs, Post:

 

Free (in Poland, orders of minimum value 400 PLN)

12 PLN (Poland)

27 PLN (Europe)

55 PLN (Asia, South America, Central America, Africa)

70 PLN (Australia, New Zealand)

45 PLN (World)

0 PLN (personal collection)

 

Shipping costs: DHL Express Worldwide

 

Depending on the size of order:

110 PLN - 140 PLN (Germany, Czech Republic, Slovakia)

120 PLN - 155 PLN (Austria, Belgium, France, Netherlands, Luxembourg, Monaco, Great Britain, Italy)

120 PLN - 150 PLN (USA, Norway, Switzerland)

125 PLN - 160 PLN (the rest of Europe)

135 PLN - 170 PLN (Canada, Mexico)

150 PLN - 190 PLN (Australia, New Zealand, Bahamas, South America, Africa, Asia)

 

Personal Collection

 

Personal collection of the order is possible in company's headquaters in Łódź, Poland only after making an appointment by E-mail.

 

Return / Exchange

 

We accept returns sent back within 14 days from receipt of the order. Please send the unwanted goods to the address given here. Returned items must be new, unworn, undamaged, without any smells and with all labels intact. All the documents that were originally attached to the order must also be returned (especially the tax receipt).

 

To make an exchange you should also place a new order per online shop for the goods that you want to receive in exchange. The value of the exchange order may be higher or lower than the value of returned goods. In the first case you should pay the missing amount. In the second case we will refund the excess payment.

 

RETURN FORM is here.

EXCHANGE FORM is here.

 

 

Please send the goods in the same packaging as was originally used. (Caution! Please do not send padded bras in envelopes, because they can get seriously damaged!)

 

All returning / exchanging cases are solved within 14 days from the date we receive the goods back.

 

In case of an exchange the second delivery costs are on the customer.

 

* Please remember to send the return parcels by registered mail and to ask for postage confirmation as we regret we are unable to refund / exchange the goods that are lost in transport!

 

Claims

 

 

All defective items can be sent back to the address given here. Please send them with the complaint form and purchase tax receipt.

 

COMPLAINT FORM is here.

 

CAUTION: We do not accept any parcels sent to us by C.O.D. mailing!

 

 

Refund

 

 

Money for the returned / claimed goods is refunded by bank transfer or per Paypal (Paypal only for international customers). We do not send money by postal transfer.

 

Regulation Changes

 

The owner of the Ewa-Michalak.pl online shop has the right to make changes in the above regulations. Any changes will always be announced in the News section of our homepage.

 

Special orders


 
If you need a size not listed on the drop-down menu, please, contact us as we can probably sew it for you.
Note, however, that such orders can't be returned or exchanged.
 
It is sometimes possible to modify a bra, e.g. change the straps or add removable pads. Such items are also not subject to exchange or return.
The price of a modified bra is set individually and set via e-mail. 

 


Once you place the order your bra will be handcrafted especially for you !!!

 

 

 

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